Returns & Exchanges
At Cricket Store Online, we want you to be fully satisfied with your gear, which is why we offer a 30-day window for returns and exchanges on all unused equipment in its original packaging. Please ensure bats are not knocked-in or used in nets if you intend to return them.
Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original manufacturer packaging, ensuring all tags, labels, and protective covers are intact.
Ship to Our Warehouse
Affix the provided return shipping label to your package and drop it off at any authorized courier location.
Inspection and Refund
Once our cricket experts verify the condition of the returned gear, we will process your refund or dispatch your exchange item within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing