Frequently Asked Questions
Everything you need to know about gear, shipping, and service.
How do I know which cricket bat size is right for me?
We provide a comprehensive size guide based on height and age. Generally, Short Handle (SH) bats are for adults 5'9" and above, while junior sizes range from Size 1 to Harrow based on the player's height.
Do you offer bat knocking-in services?
Yes, we offer professional knocking-in services for all new English Willow bats. This process includes oiling, hand-knocking, and applying a protective scuff sheet to ensure your bat is match-ready.
What is your return policy for cricket protective gear?
We accept returns on unused items in their original packaging within 30 days of purchase. For hygiene reasons, undergarments and abdominal guards cannot be returned once opened.
How long does international shipping take?
Standard international shipping typically takes 7-12 business days. We also offer expedited shipping options via DHL or FedEx which can deliver your gear within 3-5 business days.
Are the cricket bats you sell authentic?
Absolutely. We are authorized dealers for major brands like SS, SG, GM, and Kookaburra. Each premium bat comes with a unique hologram or serial number that can be verified on the manufacturer’s website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and offer flexible financing options like Affirm or Klarna for high-value equipment purchases.